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Wednesday, August 6, 2008

Epixtar International Contact Center

Epixtar International Contact Center Group, Ltd is a business process outsourcing (BPO) company - aggregating contact center capacity and robust telephony infrastructure to deliver comprehensive, turnkey services to the enterprise market. From campaign design through ongoing management, Epixtar delivers value-driven, creative outsourcing solutions for the customer relationship management (CRM) and telesales initiatives of third-party companies. Companies use Epixtar's marketing expertise and well-trained personnel to acquire, support, and enhance the customer experience, reduce costs and generate top-line revenue. Epixtar’s corporate headquarters is in Miami, Florida and it currently maintains two contact centers in Manila, Philippines, with developmental plans to expand to additional centers over the next 24 months.

Epixtar rigorously manages all aspects of the campaign performance equation to generate the most value for our clients. They invariably profit when Epixtar manages their customer acquisition, win-back, or retention initiatives. Epixtar achieves this through a rock-solid platform of technology, infrastructure, and operational organization. This foundation supports a set of standards that govern everything from the way we staff our centers to the client engagement process. These efforts are designed to guarantee that your campaign requirements are met – quickly, efficiently, and profitably.


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